The Essentials of Platform Management

Platform management is key to an agile business and optimized application

Smooth Running…

A well-run platform management program continually fine tunes and optimizes your enterprise applications and supporting databases.

Optimized performance is more than fast data rates. It includes the assurance that service level agreements (SLAs) are met, regulatory compliance for state and federal agencies is maintained, and that the latest security and safety protocols are up to date and functional.

An MSP that doesn’t take an all-encompassing view of what it means to be at your best can put your company in a position to suffer the worst.

Proactively Monitored…

The future is rarely ever rosy in the IT world. Servers go down. New malware appears. Myriads of problems like periodic surges and outages and “known issues” can wreak havoc on a company’s bottom line.

Real-time diagnostics, monthly reporting, and extensive monitoring protocols mean cyclical problems can be anticipated, minimized, mitigated, or avoided entirely. Intelligent risk assessments can be determined. Tomorrow’s potential problems can often be precluded today.

Up to Date…

Applications are every bit as dynamic as every other aspect of your business. When new updates, patches, and upgrades are created they need to be tested and safely installed across the entirety of your application platform.

Yesterday’s hardware and software are not only slower and less capable than their successors, but also more vulnerable to hackers. The only way to keep moving forward is to keep up to date.

MSPs have the skills and experience to handle discrete and system-wide architecture changes with little or no disruption to your business.

Expertly Maintained…

It would be great if nothing ever broke, every user interface was as intuitive as a shovel, and every employee had a perfect understanding of how to use every program at their disposal.

The reality, of course, is that things do break, some UIs are as intuitive as a shovel designed by Rube Goldberg, and in-house training can sometimes leave much to be desired.

Every business needs a platform management package that includes unlimited application support and assistance requests. It doesn’t matter whether it’s smooth sailing or rough seas, the business is covered regardless. There is no such thing as a convenient time for a systems problem. It’s the service that must be immediately accessible.

Comprehensive and Scalable…

Not every business needs the ultra-deluxe package. Not every IT department is fighting a losing battle maintaining decades-old legacy hardware. Nonetheless, most companies need or could notice measurable improvement from an MSP that includes

  • Architecture Analysis and Design
  • Automated Application & Database Monitoring
  • Creation and Deployment of System Fixes
  • Job Scheduling and Management
  • Maintenance
  • Online Training Access
  • Performance Management
  • Security Management
  • Service Request Management
  • System Checkups
  • System Upgrades
  • User Account Management

High-performance …

Some companies need to run countless activities at the same. They need the freedom to allow their employees to move from one virtual workspace to another. And they need to do it efficiently and cost-effectively.

Your business can’t afford to hear “We don’t support that” or “We can do that (but it’s going to cost more)” over and over again.

It is crucial to have a team or an MSP selected that has the skill sets and resources available to support you in every need.

Just Another Day at the Office 

A well-executed platform management package allows you to achieve a new level of control over your infrastructure, reduce costs, increase efficiency, and improve security onsite and online.

Take the energy you’ve been wasting maintaining legacy IT systems and use it to focus on innovation, growing your business, and dominating your competition.

Contact us today to learn more about Denovo’s Industry-leading Platform Management services.


Social Media Blurbs:

Yesterday’s hardware and software are slower, less capable, and more vulnerable to attack. Keep moving forward by keeping up to date.

There is no such thing as a convenient time for a computer systems problem. It’s the service that must be immediately accessible.

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