MANAGED SERVICES

Denovo's team of Oracle application and infrastructure experts consistently achieve successful outcomes for customers. Our managed services is renowned with our customer base, and we continue to maintain an NPS score of 74 which speaks for itself.

MANAGED SERVICES

Denovo's strong team of Oracle application and infrastructure experts consistently achieve successful outcomes for clients.

APPLICATIONS

We help customers maximize the value of their Oracle investment by providing expert support throughout the lifecycle of the application.

JD Edwards & EBS

  • Functional Application Management
  • Technical Application Management

Oracle Cloud Applications

  • Application Management (OCA)
  • Functional
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INFRASTRUCTURE

We provide a robust infrastructure environment to support Oracle applications and other customer requirements.

  • Infrastructure Management Services
  • Disaster Recovery Services
  • Network Services
  • Security Services
  • Database Services
  • Service Management

END USER SERVICES

  • Identify and Diagnose Issues and Problems
  • Incident Management
  • Escalation Management
  • Issues Resolution
  • Manage User Accounts and Permissions
  • Computer System Setup
  • Vendor Coordination
  • Upgrading and Maintaining Desktop Systems
  • Email and Messaging Support
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