---
title: functional support services
description: Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by:
---

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### DENOVO FUNCTIONAL SUPPORT

Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by:

- Employee Attrition Due to Retirement, Promotions, and Organization Changes
- Growth in User Base Due to Business Growth and/or Mergers & Acquisitions (and Divestitures)
- Infrequent Use of Certain Applications Leaving Some Users Uncomfortable with Applications
- Length of Time from Original Implementation & Training

These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.

[ CONTACT US ](https://www.denovo-us.com/contact?hsLang=en)

![functional-support](https://www.denovo-us.com/hs-fs/hubfs/functional-support.png?width=550&height=523&name=functional-support.png "functional-support")

![functional-support](https://www.denovo-us.com/hs-fs/hubfs/functional-support.png?width=550&height=523&name=functional-support.png "functional-support")

### DENOVO FUNCTIONAL SUPPORT

Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by

- Employee attrition due to retirement, promotions, and organization changes
- Growth in user base due to business growth and/or mergers & acquisitions (and divestitures)
- Infrequent use of certain applications leaving some users uncomfortable with applications
- Length of time from original implementation & training

These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.

[ CONTACT US ](https://www.denovo-us.com/contact?hsLang=en)