DENOVO
FUNCTIONAL SUPPORT
Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by:
- Employee Attrition Due to Retirement, Promotions, and Organization Changes
- Growth in User Base Due to Business Growth and/or Mergers & Acquisitions (and Divestitures)
- Infrequent Use of Certain Applications Leaving Some Users Uncomfortable with Applications
- Length of Time from Original Implementation & Training
These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.
DENOVO
FUNCTIONAL SUPPORT
Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by
- Employee attrition due to retirement, promotions, and organization changes
- Growth in user base due to business growth and/or mergers & acquisitions (and divestitures)
- Infrequent use of certain applications leaving some users uncomfortable with applications
- Length of time from original implementation & training
These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.