functional support services

Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by:

Employee attrition due to retirement, promotions, and organization changes
Growth in user base due to business growth and/or mergers & acquisitions (and divestitures)
Infrequent use of certain applications leaving some users uncomfortable with applications
Length of time from original implementation & training

These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.

Customers of JDE & EBS applications are faced with the challenge of getting their users adept with the application and are impacted by

Employee attrition due to retirement, promotions, and organization changes
Growth in user base due to business growth and/or mergers & acquisitions (and divestitures)
Infrequent use of certain applications leaving some users uncomfortable with applications
Length of time from original implementation & training

These issues are often resolved by Subject Matter Experts (SME’s) or Super Users that find themselves hounded by customer user base for assistance.