Support for area network and on premise equipment, installation and configuration for network hardware and software, and diagnostics.
Denovo is Dedicated to Delivering Solutions for the needs of your business.
With Denovo, you will receive:
- Provide support for customer wide area network including on premise equipment
- Address customer requests for installation, configuration, test, maintenance of wide area network hardware and software components.
- Analyze and troubleshoot customer wide area network hardware and software problems.
- Perform root cause analysis of equipment problems and provide effective diagnosis.
- Respond to customer requests in a timely and accurate manner
- Maintain documentation of customer network standards, issues, and appropriate resolutions
- Provide support to customer in wide area network upgrades, installing hardware, and other network management tools and utilities